How to Login into AccessMcd
- Visit the Accessmcd official webpage https://mcdcampus.sabacloud.com/
- Login with your Mcdonalds Employee ID and Password
- You can also use the one click login API's using Gmail, Facebook, Microsoft and Yahoo Accounts
- If you have forgot your username and password you can make the use of forgot username and password
For Accessmcd.com, the target audience are who responsible for the roles in the organization such as global employees, McOpCo restaurant managers, suppliers, franchise restaurant managers, and crew. By using the usability study results, it had taken a first step to build the stronger relationship or understanding of what each role needed to improve the users' experience.
Communication Goals or ObjectivesBased on the assessment of usability test results, the company determined the areas of focus such as:
- Enhance the search engine function.
- Clean up old content throughout the Accessmcd.
- Provide the one click information through which get access the information to users what they needed.
- Consolidate the information on Accessmcd home page.
- Update the design of home page in a way that giving a fresh look to the Accessmcd.
The main goal of the organization is to ensure that users receive the most relevant pages when searching for particular content. The team also can help the users to do deepen searches or specific searches like document type or by topic and search for images or videos, etc.
It gives value to the users and provides one-click information in the sense that users could get into the more information with one-click only without having to dive into the several levels of information.
Clean-Up and Consolidation of Information
Consolidation of information is imperative to get best search results, focused, and up to date information on Accessmcd. For example, if the website has a great search website but not having greatest search skills, it wouldn't be lure the users to access the website. In a similar manner, if users accessing the website with older information, there would be less likely to return or visit the website again to gather the information. Based on that, the team need to be engaged the content authors in order to remove older content or deactivate the irrelevant content from Accessmcd department websites in preparation for the content upgrades and provide the up-to-date information about Accessmcd.
Redesign of Accessmcd Home Page
In collaboration with the content efforts, the team need to focus on a redesign of www.Accessmcd.com home page. The main goal of the organization is to provide the fresh and focused look and make some changes to the home page which may attract the customers to retain or visit the web page again to access the services.
To reach all these goal, it has worked closely with the different departments such as U.S. communications, corporate system communications, U.S. global information and technology, and corporate department content authors. The team also get the assistance from a number of individual through feedback responses that included the Global Accessmcd board which is a group of franchisees, restaurant managers, suppliers, and employees to provide the ongoing feedback, a group consisting of lead U.S. Franchisees across the nation, and the U.S. communications board.
Including the initial surveys and interviews conducted for all user groups, it has engaged with the stakeholders in different ways. The team can also work with the global Accessmcd.com advisory board and ask for input email services. In addition to these, the team presents the changes to the U.S. communications board, key departments and leaders.
Used Communication Sources
Various kinds of communication sources are using by the organization to expand the services to more customers and let them to know any changes to the website such as content author meetings, instructional video, presentations, e-mail blasts, podcasts, booth at worldwide wonvention, AccessMCD home page, online scavenger hunt, postcard desk drops, and Accessmcd help section.
The team will send the email notifications to the employees that constitutes of what are the changes has been made to the website and asking for the feedback on these initiatives.
The team has been conducted the meetings for the department staff, the USCB meetings, and to key leadership including the CEO.
Online Scavenger Hunt
It had started the online scavenger hunt feature to its employees and received a vital marketing e-mail with the link to the first video to begin the scavenger hunt and forward to the colleagues.
PostCard desk drops
The company will send a series of three postcards to the employees' home offices with a particular mission to try out a new search feature. Accordingly, each accomplished activity earn a chance to win a GPS unit. More than 1000 employees and suppliers participated in the contests and generated over 2500 entries. With this participation of contest, they could gain confidence in finding the information which is related to the job that you're looking for.
Booth at Worldwide Wonvention
The team of Accessmcd highlighted the search improvements and introduced the new top navigation tool bar.
Accessmcd Home page
On the home page of Accessmcd, the team highlights the improvements so that users can able to get access to the particular information including for suppliers, employees, franchisees, etc.
Accessmcd Help Section
Through the Accessmcd help section, users can easily get the support from team based on available help pages and directed users to these pages with additional training.
Content Author Meetings
In order to provide the up-to-date content information on website, it has conducted the meetings for content authors in such a way that they can engage and educate them along with the sending of e-mails.
Budget or Staff Requirements
The global web communications team led the Accessmcd enhancements. The team constitutes of nine members such as the leader and administrative assistant, five strategic communicators, and two designers. The team has worked with the team cross-functionally to facilitate the success. The members included Corporate system communications, global information technology, U.S. communications, and U.S. information technology.
Users always want to search for more content but at the same time find for specific content. It has designed the tabs in such a way that they can be used for accessing different kinds of content. It has been provided the improved Accessmcd search results which come from internal Accessmcd access websites, images, the document management centre, and video from the asset contact centre, discussions from the collaboration tool, contact information from the Accessmcd phone directory, type ahead, additional features like guide pages, and spelling suggestions which may helpful for users to find the right information.
Navigation with Drop-Down Menus
With the conduction of interviews and surveys, along with the examination of search results, and statistics, the team at Accessmcd to determine which information is most essential for each target audience or the user group. In order to organize this information, it introduced a top navigation toolbar with drop-down menus which are categorized for each user group. Each user group generally included different main categories based on their role. There are 12 different views with 12 different categories. In the top navigation toolbar, the user can able to mouse over multiple main categories and browse the sub categories before entering into the drop-down menus.